We all want to stay updated
A new update or version means new features, better interface, and enhanced performance. But to be updated is not an easy task. Earlier in the CRM space, things were slow, major updates were released every 2 years only. Developers had time to assess the update and perform the update without rushing.
Dynamics 365 – The latest by Microsoft
With D365 Microsoft decided to group some of its major Dynamics players into one solution to cover the main areas in a company’s business. Even though there is an on-premise version of Dynamics 365 (it comes as an update to Dynamics CRM 2016), Microsoft has introduced Dynamics 365 which is on the cloud.
Consider these points before migrating from Dynamics CRM to Dynamics 365
- When you go online, you no longer have the same control you have with an on-premise deployment. The CRM App and SQL server are installed in the cloud (technically, on Microsoft servers in some data center) and you won’t have direct access to them. (Say goodbye to the days of changing data values directly from the database).
- Database indexing will be completed by Microsoft support engineers from now on.
Should You Upgrade From Dynamics CRM to Dynamics 365?
If you don’t have the latest version of Dynamics CRM installed, you need to upgrade all the way to the latest version available. (As of May 2017, update 2 “Dynamics 365” on Dynamics CRM 2016). In order to do that, you’ll need to go through all major CRM versions.
For instance, if you have Dynamics CRM 2011 installed, you cannot jump directly to Dynamics 365 on-premise. You’ll need to upgrade to Dynamics CRM 2013, 2013 SP1, 2015, and 2016, and then install the latest update to 365. This upgrade process can take a long time and, the older the CRM version installed, the harder it will be to upgrade because of all the customizations and codes that have been deprecated.
This step is necessary because, in order to move your customizations to Dynamics 365, you’ll need to import your solutions, which have to be exported from a CRM with the same version.
Dynamics 365 offers a fantastic solution for Microsoft customers who have already invested in CRM. For companies looking to invest in future growth, Dynamics 365 lets you start where you want and grow into the features and named users at your own pace. The jump from older versions will offer significant gains ( and some customizations may now be standard). An upgrade from any version can break down the silos between ERP and CRM and opens the door to a cloud transformation that can increase business agility.
Contact one of our experts today and to learn how you can implement Dynamics 365 in your organization and find the perfect solution for your business. Write to us at [email protected]