Do you know when did the Call Center start in India?

Do you know when did the Call Center start in India?

by Sales

Call center when we hear or say this word what comes in our mind “High package, usually night shift, interacting with international customers by solving their queries by becoming as ‘Customer Service Representative” or by working as “Sales representative” by selling products. Let us see when & how the call center started in India, also I will share my experience in this field.

CALL CENTER IN INDIA

In India the call center life started in early 90’s when the business was outsourced by US, UK & Australian companies as it benefited them with low labor costs, and large English-speaking population and people were ready to work for 24/7.

qtq80-CaS2N1

IT sector startups boom despite the economic slowdown

by Sales

We do come across articles on a regular basis highlighting the economic slow down in the country. A logical analysis of this scene will bring you to the conclusion that the start-up of IT companies is still coming up independent of the market scenes.

Core sectors of civil and mechanical engineering have undoubtedly seen a slump in the jobs as a result of the market scenes. But here is the other side that despite the job crisis in the core sectors the IT industry is still open to recruitments.

This article in no intention is putting up the points that advocate the fact that the IT industry is more lucrative than the core sectors but this blog is actually a kind of case study of the overall economic scenes of the startups.