Jira Software is built for every member of your software team to plan, track, and release great software.JIRA is used worldwide in all industries especially for task/ticket management.
Organizations with Dynamics CRM needs cases to be created at JIRA to be managed at CRM for agents needs one complicated level of integration between them. To which MoreYeahs has the solution - Or Say MoreYeas's JIRA Solution for Dynamics 365.
Install the solution in CRM instance and you can access the JIRA account on Case View/Form. It will list down all JIRA tickets and the user can view/edit/ update status from theirs. He/She do not need to login into JIRA separately.