MoreYeahs ServiceNow Connector
Product
Product Overview
A high end ITSM platform where a user can manage inbound and outbound calls on softphones and store all calling records in a place by an automation system so that the admin can utilize these records. For the calling feature users need to use different applications, so that for a single process work on multiple windows is a difficult approach nowadays.
- Manage inbound and outbound calls in frame
- Create better experiences and happier customers and also admin can track customers’ issue
- Status and contact the customer for their feedback.
- No need to maintain manual call record
- Store all calling records in a place by an automation system
- Help the admin to understand customer issues and concerns quickly with the help of historical records of the customer.
- Not required to use 2 platform for ticketing & calling
TERMS AND CONDITIONS
- Application available only for one instance per license.
- No free trails available.
- Requires For better performance use Chrome browser.
- Firefox does not support the open frame API.
- Only administrator use will create the record.
- It is 2-way synchronization so require better response from both application.
- User need working service now instance
- User need to install (CSM, Openframe) plugin in the service now instance.
- User should have active Genesys Pure cloud account
- Get Support(Free) on [email protected] .
- Application available only for one instance per license.
- No free trails available.
- Requires For better performance use Chrome browser.
- Firefox does not support the open frame API.
- Only administrator use will create the record.
- It is 2-way synchronization so require better response from both application.
- User need working service now instance
- User need to install (CSM, Openframe) plugin in the service now instance.
- User should have active Genesys Pure cloud account
- Get Support(Free) on [email protected] .