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Unified a fragmented intranet to enhance employee experience and engagement

Modernized intranet to boost engagement

Jan 21, 2026
Published
MoreYeahs
Author
E-Commerce
Tags
Overview
  • Industry: Enterprise Digital Workplace
  • Engagement: SharePoint Intranet & Employee Experience
  • Platform: SharePoint Online, Microsoft 365
  • Delivery: UX Design, SPFx Development & Deployment
Objectives
  • Client - Enterprise Intranet & Collaboration Solutions
  • Create a modern, engaging SharePoint-based intranet homepage
  • Centralize company news, events, and resources
  • Provide multiple content views (Calendar, List, Dropdown)
  • Enable quick access to applications, IT support, and policies
  • Improve employee engagement and discoverability
01 / 07

Customer

This client operates in the enterprise digital workplace and employee experience domain, enabling organizations to modernize internal collaboration and communication.

The business focuses on unifying people, processes, and content across departments through integrated platforms, supporting enterprises in improving employee engagement, information accessibility, and productivity.

Its solutions address challenges arising from fragmented systems, legacy intranets, and inconsistent user experiences.

02 / 07

Business Challenge

The organization was operating with disconnected internal systems, which created several challenges in delivering a unified and engaging employee experience:

01

Disconnected Systems: the organization operated with disconnected internal systems, resulting in the absence of a unified employee experience.

02

Scattered Information Access: employees faced challenges accessing policies, tools, and updates spread across multiple departments.

03

Low Engagement: a static legacy intranet contributed to low engagement and limited interaction.

04

No Centralized Directory: there was no centralized employee directory or clear visibility into company events.

05

Inconsistent User Experience: inconsistent user interfaces and navigation created confusion and reduced overall usability.

03 / 07

Solution

MoreYeahs designed and developed a fully customized SharePoint Online intranet using modern UX principles to deliver a unified digital workplace.

Personalized Homepage: a dynamic, personalized homepage with greeting banners, hero sections, and multiple content views.

Employee Directory: an employee directory popup enabling quick access to contact details.

Resource Access: popular resources and external links to improve usability.

Engagement Widgets: interactive elements such as events calendars, polls, featured news, and team widgets to drive employee engagement.

Department Pages: department-specific pages ensuring structured information access, scalability, and consistency across the platform.

04 / 07

Implementation

MoreYeahs implemented the intranet through a structured, phased approach designed to align business goals with a scalable technical build.

Gather: requirement gathering and stakeholder workshops aligned business goals and user needs.

Design: UX wireframes and high-fidelity UI designs were created to ensure an intuitive and engaging experience.

Develop: the team executed SPFx development and SharePoint configuration to build scalable components.

Integrate: seamless integration with Microsoft 365 services enabled connected collaboration.

Deploy: the solution was finalized through user acceptance testing, feedback iterations, production deployment, and knowledge transfer.

05 / 07

Technology

The solution combined SharePoint, Microsoft 365, and modern web technologies to deliver a scalable, user-friendly intranet.

Platform: SharePoint Online (modern experience).Development: SPFx, React.Collaboration: Microsoft 365.Automation: Power Automate.Design: Figma.
06 / 07

Results

The new intranet delivered measurable improvements to how employees access information and engage with the organization.

01

Unified digital workplace: the solution delivers a single, unified digital workplace accessible to all employees.

02

Higher engagement: engagement improved significantly through interactive and personalized homepage components.

03

Faster access to resources: employees benefit from faster access to applications, IT support, and organizational policies.

04

Reusable design system: a scalable and reusable design system ensures consistency and supports future growth.

05

Stronger internal communication: the platform strengthens internal communication and collaboration across teams.

07 / 07

Business Impact

Beyond the initial rollout, the new intranet gives the organization a durable foundation for employee experience going forward.

01

Higher Adoption: user-centric design continues to drive adoption and engagement across the organization.

02

Scalable Foundation: a scalable architecture and reusable components support long-term platform growth.

03

Consistent Experience: consistent UX and navigation sustain usability and employee satisfaction.

04

Future-Ready Platform: the intranet is designed for future evolution, allowing it to adapt as business needs change.

05

Aligned Technology & Experience: the platform keeps technical execution aligned with employee experience goals.

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